Privacy Policy – Lula Café

Effective date: 22/08/2025

At Lula Café, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the GDPR.

1. Information We Collect

• Personal information: name, email address, phone number, billing/shipping address.- Payment details: processed securely by third-party payment providers (we do not store full payment data).
• Account information: if you create an account.
• Technical data: IP address, browser type, cookies.- Order history & preferences.

2.  How We Use Your Information

• Process and deliver orders.

• Provide customer support.
• Send updates about orders or accounts.
• Improve our website, products, and services.- Send marketing emails (only with consent).

3. Sharing Your Information

Shared only with trusted third parties: payment processors, shipping partners, and service providers. We will never sell or rent your data.

4. Cookies

We use cookies to improve your browsing experience. You can disable cookies in your browser settings.

5. Data Retention

We keep your information only as long as necessary to fulfill orders and comply with legal obligations.

6. Your Rights (GDPR)

• Access, correct, or delete your data.
• Restrict or object to processing.

• Withdraw consent to marketing at any time.- Request data portability.

Contact: support@lula-cafe.com